Effective date: November 15 2024
Last updated: June 25 2025
Information we collect
Contact data: name, address, phone, email.
Service data: property details, service history, special instructions.
Payment data: last four digits of card and billing ZIP (processed by Stripe).
Usage data: website pages visited, IP address, device type.
Before-and-after photos (only if you give permission).
How we use your information
Schedule and deliver cleaning services.
Send confirmations, reminders, and follow-ups.
Display before-and-after photos in marketing only if you have agreed and without personal identifiers.
Improve our website, services, and customer experience.
Process payments and prevent fraud.
Meet legal obligations.
SMS and email communications
You may receive SMS or email about quotes, appointments, account updates, and feedback. Reply STOP to stop SMS. Click Unsubscribe in any marketing email to opt out of emails.
Sharing of information
We share data only with trusted vendors who help us deliver services, such as Stripe and our CRM provider.
We do not sell or rent your personal information.
We may disclose information if required by law or to protect our rights or the safety of others.
Data security
We use encryption, secure servers, and access controls. No system is 100 percent secure, but we work continually to safeguard your data.
Data retention
We keep information as long as needed to provide services and meet legal requirements, then delete or anonymize it.
Your rights
Access the personal data we hold about you.
Ask for correction or deletion of your data.
Object to or restrict certain processing activities.
File a complaint with your local data-protection authority.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect data from them.
Changes to this policy
We may update this Privacy Policy. We will post a new version on our website with the latest update date. Continued use of our services means you accept the revised policy.
Contact us
Email support@happyhelpersusa.com or call 503 836 9007 with any questions about these policies or your personal data.
Happy Helpers USA LLC is a woman-owned and operated cleaning services company based in Portland, Oregon. We pride ourselves on providing exceptional cleaning solutions to our clients, with a focus on attention to detail and exceptional customer service;
